At Zipster, we are true advocates of bamboo and believe it really is the best option for your little one. It's got so many qualities that lend itself to the perfect choice: 

It's super soft. If you don't agree we'll send your money back.
It's thermoregulatory, meaning it can keep your baby warm or cool.
It's hypoallergenic, so perfect for babies with sensitive skin.
It's sustainable, meaning we're not damaging the planet more than we need to.

Due to the delicate nature of bamboo, Zipsters are designed to be washed in cold water and tumble dried on low. Please note that Bamboo is a natural fiber and is delicate; so should be washed separately from items that may be damaging, like towels, hardware or Velcro. For the longest wear, you can wash them inside out and line dry when possible.

We use industry-standard sizing to ensure that you don't have to spend unnecessary time searching through sizing charts. You can find sizing information on each of our product pages, but if you are still in doubt please contact our customer care on info@zipsterbaby.com.

If you have a discount code and would like to use it, simply add your desired products to your basket and go to the check-out. You'll see the option to 'Add a discount code' after the summary of your order. Simply enter your discount code here and the total order will update accordingly. If you have any problems using a discount code, please contact us on info@zipsterbaby.com.

Please note you can only use one discount code per purchase.

You can find full information about delivery costs and policies here.  

If you'd like to return or exchange a product, please see our returns policy here.

Please note that we do not pay for returns postage

All items must be returned new, unused and in original packaging

Returns that do not meet our policy may not be accepted and will be sent back to the customer

Please make sure you obtain proof of postage for your return package

Items or orders you would like to return should be sent back to us within 14 days of your order being dispatched

Once received by our warehouse, returned items are processed within 10 working days. 

If your product is damaged or incorrect, please contact our Customer Care team who will advise you further on how to return this item.

If you have received a damaged or incorrect item, we're so sorry! 

Simply contact our customer support team at info@zipsterbaby.com with a photo of the damage, or the incorrectly shipped product, as well as your order number and we will get back to you with a resolution.

We ship our items from the Netherlands or the UK (depending on your location), so in most cases, there will not be any customs fees to pay. If the delivery address falls within an area where there are fees due, this is down to the customer to pay.